Art of HR

Advanced Workplace Communication
2024-12-04 | Virtual
Elevate your career by mastering the art of workplace communication. In this dynamic course, you’ll learn how to craft powerful messages, convey ideas with clarity, and strengthen connections with your colleagues and clients.

Building on Effective Workplace Communication, this 3-hour course will equip you with the communication tools necessary to lead and support your staff through a range of necessary, and important, workplace conversations.

You will learn to:

Examine the types of conversations that happen at work;
Engage in conversations with curiosity and a coaching mindset;
Increase self-awareness of how your values impact communication; and
Increase self-regulation in communication.

Before taking this course we recommend taking Effective Workplace Communication.

The course fee varies between $99 and $149 depending on the ticket type.

This course will take place on December 4, 2024, between 9 am – 12 pm (PST, Vancouver).

Navigating Discipline and Dismissal
2024-12-03
In the realm of human resources, handling employee discipline and dismissal is a complex and sensitive endeavor that demands precision and professionalism. This program is thoughtfully crafted to equip you with the knowledge, strategies and ethical considerations needed to address these challenging aspects of HR with confidence, respect, and fairness.

This workshop will empower you with the skills to establish clear disciplinary standards, handle performance issues, ensure compliance, and preserve the well-being of your organization and its employees. Enroll today to enhance your expertise and contribute to a stronger, more successful workplace.

In this course, you will:

Understand the “Why” of discipline;
Navigate the progressive discipline process;
Transition from Discipline to Dismissal;
Understand the Employer’s responsibilities; and
Prepare for dismissal conversations.

The course fee varies between $249 and $349 depending on the ticket type.

This course will take place on December 3 and 5, 2024, between 9 am – 12 pm (PST, Vancouver).

Managing Performance in Challenging Situations
2024-11-27
Confidently managing performance and maneuvering tough situations is a requirement of strong leadership. Our specialized course is designed to equip you with the essential skills and techniques to motivate, mentor, and address performance concerns with confidence.

You will gain insights into performance assessment, constructive feedback delivery, conflict resolution and other core competencies that enable you to lead with professionalism and poise.
Elevate your leadership skills and excel at the art of navigating challenging workplace situations with this expert-led course.

In this virtual workshop you will learn to:

Recognize and overcome common barriers to effective performance management communication;
Describe behavioural attitudes that inhibit high performance in self or others;
Design a performance improvement plan; and
Describe how competencies in performance management assist career planning and succession and continuity planning.

Before taking this course we recommend taking Getting Started With Performance Management.

The course fee varies between $249 and $349 depending on the ticket type.

This course will take place on November 27 and 29, 2024, between 9 am – 12 pm (PST, Vancouver).

Embracing Transparency in Pay Conversations
2024-11-20
Pay transparency legislation has started conversations that many managers feel ill-equipped to manage. Understanding the complex landscape of pay conversations has become a key skill for leaders and managers in today’s workplace.

This course is designed to equip you with the essential knowledge and skills to understand the different legal frameworks related to pay and to handle salary and benefit discussions effectively.

By the end of this course, you will be better prepared to navigate the complexities of salary negotiations, ensuring fair and compliant outcomes that benefit both the organization and its employees.

Join us for this comprehensive, interactive course and take your pay negotiation skills to the next level!

In this virtual course, you will:

Understand the legal aspects of pay conversations in Canada.
Learn best practices for negotiating salaries and benefits.
Develop skills to handle pay conversations effectively through role-play scenarios.

The course fee varies between $99 and $149 depending on the ticket type.

The next session will take place on November 20, 2024, between 9 am – 12 pm (PST, Vancouver).

Essential People Management Skills
2024-11-19
People management skills like communication, empathy, motivation, and conflict resolution are the lifeblood of a thriving workplace that empowers and values its employees. Our course is designed to equip emerging leaders with the knowledge and tools needed to lead, inspire, and maximize the potential of your team.

You will learn strategies to build strong, cohesive teams, foster employee growth and development, and navigate the intricacies of interpersonal workplace relationships. This interactive virtual program will provide you with the expertise to boost morale, nurture a harmonious workplace and drive your team towards excellence.

Participants will:

Employ self-awareness tools to understand the strengths and weaknesses that exist in ourselves and our teams
Apply the tenets of emotional intelligence to better assess and manage ourselves and others
Practice techniques to handle day-to-day workplace challenges, while elevating staff performance for the long term
Explore our own leadership strengths and learn how to pivot to meet individual learning needs

Throughout the training, participants are encouraged to apply their learning through practical actions that will expand upon their theoretical knowledge.

Before taking this course, you must first complete Effective Workplace Communication.

The course fee varies between $399 and $599 depending on the ticket type.

The next session will take place on November 19, 21, 26 and 28, 2024, between 9 am – 12 pm (PST, Vancouver).

The Power of Appreciation
2024-11-14
Everyone wants to feel valued at work. Regardless of age, background, or job title, humans long for a sense of connection and the knowledge that their presence means something to the people around them. For any leader in today’s workplace, there is immense power in being able to show individual team members that they matter and how the workplace is better because they are in it.

This 90-minute course will teach you effective ways to connect with your staff through the art of appreciation. You will learn how to detect the different preferences that employees have, beyond hearing the simple words of “thank you.”

Through this session, you will discover new ways to show gratitude on a sincere person-to-person basis, which in turn will benefit your whole organization with a greater sense of overall engagement and morale.

Learn to:

Distinguish between the separate actions of recognition versus appreciation;
Identify how personal barriers and blind spots can impede authentic appreciation; and
Understand how different approaches to appreciation enhance overall workplace culture.

The course fee varies between $60 and $85 depending on the ticket type.

The next session will take place on November 14, 2024, between 9 am – 10:30 am (PST, Vancouver).

Effective Workplace Communication
2024-11-13
Interested in communicating with impact, influencing your peers, and leading with clarity? Learn how to articulate your thoughts, build strong professional relationships, and excel in active listening and persuasive communication.

During this 3-hour session, you will explore what it takes to clearly and intentionally engage others in meaningful conversation. This course will transform your ability to connect, collaborate, and thrive in the modern workplace and participants will have the opportunity to practice multiple techniques that encourage dialogue between colleagues and clients.

You will learn to:

Explore the two-way communication model;
Examine the building blocks of effective communication: the attitude of empathy, non-verbal cues and body language, active listening, use of questions, and paraphrasing; and
Identify potential communication roadblocks.

This essential workshop is highly recommended in conjunction with other Engaged courses and is a mandatory requirement for “The Art of HR” Certificate Program. Join us to unleash your communication prowess and accelerate your professional success.

The course fee varies between $99 and $149 depending on the ticket type.

This course will take place on November 13, 2024, between 9 am – 12 pm (PST, Vancouver).

Understanding HR Legislation
2024-11-05
Navigating the sophisticated web of HR legislation is vital for an organization’s compliance and overall business success. Whether it’s recruitment and compensation or leave entitlements, our holistic course is your roadmap to understanding the legal complexities of human resources.

This session delves into labour laws, risk minimization, employment regulations, and compliance mandates that impact your HR practices. Enroll today to learn how compliance ensures a productive, harmonious work environment.

In this virtual workshop you will learn to:

Identify federal and provincial legal frameworks relevant to your organization;
Locate and explore resources to answer common legal HRM questions and issues;
Identify prohibited grounds for discrimination under Human Rights law and the connection to accommodation; and
Identify the rights and responsibilities of employers and employees when it comes to privacy law.

The course fee varies between $249 and $349 depending on the ticket type.

The next session will take place on November 5 and 7, 2024, between 9 am – 12 pm (PST, Vancouver).

Bringing Diversity & Inclusion into the Workplace
2024-10-30
A thriving culture of diversity and inclusion in the workplace isn’t just a strategic advantage – it’s a moral imperative. In today’s workplace, every individual’s unique perspective and contribution are valued.

This workshop will cover the concepts of diversity & inclusion, understanding the impact of unconscious bias, and learning how to create an environment where every voice is heard. Join us to move this important work forward in your organization.

In this virtual workshop you will:

Understand the different elements of diversity, equity, inclusion, belonging and how these are relevant in the context of the workplace;
Identify techniques to approach DEI conversations in the workplace;
Learn how to assess the maturity of your organization with regards to DEI, so that you can set the stage for lasting change;
Utilize the Centre for Global Inclusion’s Framework as a method to analyze our organization’s DEI practices; and
Understand how to align business objectives and organizational priorities to create meaningful change.

The course fee varies between $249 and $349 depending on the ticket type.

This course will take place on October 30 and November 1, 2024, between 9 am – 12 pm (PDT, Vancouver).

Simplifying Employee Leaves
2024-10-29
When faced with life events or personal needs, employees and managers should be able to navigate leave requests with ease. Effective leave processes reduce administrative burdens and demonstrate an organization’s commitment to supporting its employees. Simplifying employee leave is a win-win strategy that ensures the workforce remains content, engaged, and ready to contribute their best.

In this virtual workshop, you will:

Learn about Statutory Leaves and optional leaves;
Demonstrate effective ways to communicate with employees about the need for their leaves and while they are on leave;
Practice information requests to approve medical leave for an employee;
Develop and implement a Workplace Accommodation Plan;
Create a Gradual Return to Work Plan;
Recognize the importance of workplace accommodation and its limitations.

The course fee varies between $249 and $349 depending on the ticket type.

This course will take place on October 29 and 31, 2024, between 9 am – 12 pm (PDT, Vancouver).

Getting Started with Performance Management
2024-10-23
The ability to measure, enhance, and align employee performance with organizational goals is a critical skill in today’s business landscape. Our expert-led course is designed to provide you with the fundamental knowledge, strategies, and practical insights necessary to initiate and execute a successful employee performance management program.

You will gain a deep understanding of performance management tools, goal setting, feedback mechanisms, and performance review techniques to drive excellence within your organization.

Join us and take the first step towards a more productive, motivated, and successful workforce.

In this course you will:

Understand the purpose of performance management and how it adds value;
Set clear expectations for employee performance;
Identify and connect internal tools to leverage or complement performance management processes;
Foster a culture of accountability;
Apply effective written and verbal communication skills to performance management conversations;
Complete an effective performance review; and
Build structured goal-setting practices into regular performance management processes.

The course fee varies between $249 and $349 depending on the ticket type.

This course will take place on October 23 and 25, 2024, between 9 am – 12 pm (PDT, Vancouver).

Managing Change in the Workplace
2024-10-22
Change is the only constant in today’s modern workplace. Whether you’re a manager looking to lead new initiatives or an individual seeking to adapt and excel in evolving work environments, our course will empower you with the knowledge and tools needed for success in an ever-shifting professional world.
This expert-led two-session workshop series offers a structured approach to change management, providing strategies for seamless transitions, fostering employee buy-in, and maintaining productivity during periods of transformation and change.
Part 1: Learning Outcomes: The People Side of Change

Differentiate between change versus transition;
Understand common hurdles to change management;
Explore the three phases of internal transition and identify techniques to support staff throughout the process; and
Utilize personality dynamics to manage resistance to change.

Part 2: Learning Outcomes: The Organizational Side of Change

Differentiate between several types of organizational change;
Identify roles involved in the change management process; and
Explore strategies for managing change effectively, from creating your vision, to building communication plans, to sustaining change over the long term.

The course fee varies between $249 and $349 depending on the ticket type.

The course will take place on October 22 and 24, 2024, between 9 am – 12 pm (PDT, Vancouver).

Effective Workplace Communication
2024-10-09
Interested in communicating with impact, influencing your peers, and leading with clarity? Learn how to articulate your thoughts, build strong professional relationships, and excel in active listening and persuasive communication.

During this 3-hour session, you will explore what it takes to clearly and intentionally engage others in meaningful conversation. This course will transform your ability to connect, collaborate, and thrive in the modern workplace and participants will have the opportunity to practice multiple techniques that encourage dialogue between colleagues and clients.

You will learn to:

Explore the two-way communication model;
Examine the building blocks of effective communication: the attitude of empathy, non-verbal cues and body language, active listening, use of questions, and paraphrasing; and
Identify potential communication roadblocks.

This essential workshop is highly recommended in conjunction with other Engaged courses and is a mandatory requirement for “The Art of HR” Certificate Program. Join us to unleash your communication prowess and accelerate your professional success.

The course fee varies between $99 and $149 depending on the ticket type.

This course will take place on October 9, 2024, between 9 am – 12 pm (PDT, Vancouver).

Streamlining Employee Onboarding
2024-10-08
Efficient and effective employee onboarding is the cornerstone of any successful organization.

This course is meticulously crafted to enhance your onboarding program to increase productivity, improve retention, and foster a more engaged workforce.

You’ll learn to develop an onboarding program that reduces administrative burden, accelerates employee integration, and maximizes the value of your newest team members. We’ll guide you through best practices and proven strategies to transform your onboarding into a streamlined, high-impact experience for both your organization and its newest hires. Join us and unlock the potential of your workforce.

In this workshop, you will learn to:

Describe onboarding and its significance;
Identify common challenges during the onboarding process and solutions;
Identify what a successful onboarding process looks like (and doesn’t look like!);
Incorporate considerations for virtual onboarding needs; and
Create a complete outline of an onboarding plan tailored to your organization.

The course fee varies between $249 and $349 depending on the ticket type.

This course will take place on October 8 and 10, 2024, between 9 am – 12 pm (PDT, Vancouver).

Thriving in the Multigenerational Workplace
2024-10-03
When staff members range in age from their late teens to their late 70’s, building a cohesive team can seem like a daunting, if not impossible, task. But the fact remains that all workers – whether they are Baby Boomers, Gen X, Millennials, or Gen Z – desire meaning and purpose in their jobs. Today’s leader must tap into how these desires differ across age groups, and then use that understanding to bridge the gap between the generations and tap into their valuable perspectives.

Through this 90-minute session, discover how to communicate more effectively across the generational divide and unlock the full potential of a diverse workforce. Explore how the different societal trends of our childhood translates into our current work values, strengths, and weaknesses. Learn how to navigate generational clashes and resolve conflicts in ways that leverages the unique strengths of each team member.

Learn to:

Analyze major trends that shape each generation in the workplace;
Examine generational communication styles and identify ways to address intergenerational conflict; and
Explore methods to improve recruitment, retention, and succession planning across generations.

The course fee varies between $60 and $85 depending on the ticket type.

The next session will take place on October 3, 2024, between 9 am – 10:30 am (PDT, Vancouver).

Successful Interviewing Strategies
2024-09-24
Ready to identify top talent and build high-performance teams remotely or on-site? Our program offers a deep dive into effective interviewing, evaluating responses, body language and the art of creating structured, insightful, and legally compliant interview processes. From crafting the right interview questions to assessing candidates fairly, you will gain the skills and techniques necessary to make confident hiring decisions.

Enroll today to enhance your hiring abilities, reduce turnover, and stay compliant.

You will learn to:

Design an effective interview process that leaves a positive impression;
Ask the questions that matter most (and avoid what not to ask); and
Identify values alignment during interviews.

The course fee varies between $249 and $349 depending on the ticket type.

This course will take place on September 24 and 26, 2024, between 9 am – 12 pm (PDT, Vancouver).

Effective Workplace Communication
2024-09-18
Interested in communicating with impact, influencing your peers, and leading with clarity? Learn how to articulate your thoughts, build strong professional relationships, and excel in active listening and persuasive communication.

During this 3-hour session, you will explore what it takes to clearly and intentionally engage others in meaningful conversation. This course will transform your ability to connect, collaborate, and thrive in the modern workplace and participants will have the opportunity to practice multiple techniques that encourage dialogue between colleagues and clients.

You will learn to:

Explore the two-way communication model;
Examine the building blocks of effective communication: the attitude of empathy, non-verbal cues and body language, active listening, use of questions, and paraphrasing; and
Identify potential communication roadblocks.

This essential workshop is highly recommended in conjunction with other Engaged courses and is a mandatory requirement for “The Art of HR” Certificate Program. Join us to unleash your communication prowess and accelerate your professional success.

The course fee varies between $99 and $149 depending on the ticket type.

This course will take place on September 18, 2024, between 9 am – 12 pm (PDT, Vancouver).
